Refund policy
Return & Final Sale Policy
- ALL PRODUCTS sold on this website are liquidation items and are FINAL SALE.
- We DO NOT accept returns, exchanges, or cancellations.
- Minor breakage does not qualify the order for a return or replacement shipment.
- If part of the order arrive damaged, please contact us with clear photos of the damaged items. After review, we may issue a prorated refund for the damaged pieces only. We are not able to send replacement pieces for individual damaged items.
For example, if a 240-piece set arrives with a some damaged plates, the order cannot be returned and a replacement set will not be shipped. Any approved credit would be limited to the proportional value of the damaged pieces.
- Claims for damaged merchandise must be submitted WITHIN 3 DAYS of delivery and must include photographs of:
- the damaged items
- shipping box
- shipping label
- Shipping charges are non-refundable.